RAPID RESPONSE Our Rapid Response ServiceRapid Response On-Site Support - Our Rapid Response On-Site Support serice is available to all our business customers as part of our basic business support contract. In the event of an emergency, a highly trained, qualified technician can, in most cases, be dispatched to your location within one hour. Computer systems needing to be brought back to our shop for repairs are usually returned to your location within 24 hours. *** Please call or e-mail us for full details Rapid Response Remote Support - This service is available to our business and home customers. Please call us at 301-722-0885 for pricing. Business customers can also choose support packages that include Rapid Response remote support. *** Please call or e-mail in advance to ensure that a technician is available to give you their full attention. Quality, Reliability, Performance:Smart Choice Computer Solutions uses ONLY the highest quality, name brand components for our desktop workstations and servers. Antec, Asus, AMD, Intel, eVGA, MSI, Creative, Sony, Western Digital, Corsair, Kingston, and Netgear are just a few of the brands we carry in stock and have ready to fulfill your needs. Our systems are built in-shop by highly trained and experienced industry professionals who not only recommend the components we sell, but use them for their OWN desktops and servers! We want the best, and we want to provide our customers with same caliber hardware we ourselves use to achieve peak performance. Smart Choice Computer Solutions also carries IBM, Lenovo, and Spartan laptop computers and desktop systems to meet your every need! Software:Smart Choice Computer Solutions is all about solutions! We offer a wide variety of solutions to our customers on several platforms, including Microsoft Windows XP and Vista, Microsoft Windows Server 2003, Ubuntu Linux, OpenBSD, and other Unix-like operating systems. Networking:From concept to implementation, Smart Choice Computer Solutions has the experience to plan and implement the most advanced networks. Whether you need to connect multiple locations with a secure VPN connection, configure a domain controller or file server, implement and deploy a groupware suite, or set up a home wireless network with a shared printer, we have been there and would be delighted to help you with your project!
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Table of Contents (content) Table of Contents
Introduction ---------------------- 3
PC Repair -------------------------- 5
Phone Systems ------------------ 7
POS System --------------------- 9
Lenovo Dealer ------------------- 11
avast! ani-virus ------------------- 13
Remote Monitoring ------------- 15
Camera Systems ---------------- 17
Web & Email Hosting ---------- 19
Intro 1 
Smart Choice Computer Solutions
has been serving the tri-state are for nearly two decades. We take pride in our prompt and professional onsite support. With our A+ Certified and Rapid Response Team, we are always ready to help service your computer needs.
Smart Choice Computer Solutions can be your one stop solution for business technology and residential needs. We hold outstanding customer support and complete customer satisfaction as our top priority. We will NOT compromise your complete satisfaction for any reason.
Join our family and make the Smart Choice
slide 8 PC Repair
When virus and spyware issues occur, you can rely on the certified technicians from Smart Choice to deliver prompt, expert computer service on site. Whether you want to improve your computer's performance, get those annoying pop-ups out of the way, install a wireless network, or just learn how to use your computer more effectively, we can help!
slide 9 On-site Computer Repair & Service
Our Geeks will come directly to your home within 24 hours to solve your computer troubles on site! Call us to set up a time that fits your schedule. We offer same-day service.
Virus/Spyware Issues
Do you feel like you have no control over your computer? It could be a virus. No matter what kind of computer you have, you need the antivirus software. Geek Choice can provide you with the latest software that will protect you from these pesky invasions!
Home Networking
Do you have more than one computer that you want networked? A network allows your computers to share files, a printer, and an Internet connection. Even better, a wireless network is now the most common way to connect all of the computers in your home, without the mess of all those wires.
Firewalls and Internet Security
One way to protect your computer is to install a firewall, which keeps intruders from sneaking into your computer and accessing your private data. Protect yourself and your family ... with help from Geek Choice.
Upgrading Your Computer
Technologies change every day. There are always new things coming out to make your computer work more efficiently. So, even if your system is fairly new, you may need a few enhancements to accommodate your growing collection of digital photos, movies, files, or video games. Have questions about upgrades? Call us!
Data Backup and Recovery
Along with helping you to backup your data safely, we also offer data-recovery services that can try to recover lost files resulting from hardware mishaps, software conflicts, or viruses.
Preventive Maintenance
When was the last time your computer had a thorough cleaning? If it has been more than six months, it is time to schedule a visit with one of our geeks. Ever heard of a dust bunny? They can grow inside your computer too!
slide 10 Phone Systems
Allworx systems are the worlds most powerful all-in-one communication systems, integrating a feature-rich phone system, advanced IP phones and powerful software features that can substantially improve your companys productivity while saving you cost every month. Unlike many competitors systems, Allworx gives you the luxury of choice in telephone technology. Our systems support analog, digital and VoIP lines in any combination. That means you can adapt new technology all at once, or build up gradually. Either way, youre implementing the solution at your own pace, without compromising.
- Allworx Call Basics | Allworxphonesystems.com
1Phone Systems 2 3
• Full PBX & Key System
• Presence Management
• Multi-site Integration
• Unified Messaging
• Voice Over Internet
IP Phones
• Customizable Features
• High-Fidelity Voice
• Powerful Conferencing
• Connect Anywhere
• Built to Last
Page 11 Innovation to Configurable Dial Plan
Enables significantly greater dialing configuration - especially in multi-site environments
Hot Desking
Easily allows users to log on to any IP phone with just your ID and PIN number. Perfect for a shared workspace environment or for a mobile workforce
Day/Night Schedules Per Auto Attendant Greeting Configure your greetings differently day or night for different work hour schedules in each department
Speed Dial Enhancements
With the touch of a single button, dialing to outside services requiring unique digits like conference bridges, banks or pharmacies is easier, because additional digits will be additionally dialed out
Visual Message Center Display
Navigate voicemail messages through the LCD phone screen
Expanded Park Orbits
Calls can now be parked and retrieved from any location in a multi-site environment
Advanced Multi-site Paging
Your page announcements are delivered anywhere they need to be heard including page zones to or from other sites
Call Assistant
Greater visibility of hot desked users and call queues enhances incoming call processing and management capabilities
ACD & Call Queuing Enhancements
More robust intelligent routing of our incoming queue calls to agents
Configurable Voicemail Message Length
Maximize the length of messages up to 15 minutes
Software Features
• Call Assistant™
• Automatic Call Distribution
• Conference Center™
• Advanced Multi-Site
• Dual Language Support
Page 12 "The POS Software Designed with YOU in Mind!"
Easy to Learn Easy to Use
The Simplicity of a Cash Register BUT with the POWER of a Network Computer System
"Everything that you need and NOTHING that you don't"
Total Touch POS is a complete front and back of the house Restaurant POS software application suite that
Includes everything necessary to easily manage your restaurant's day to day operations: :
Fine Dining Table Service
Bar Tabs
Quick Service/Fast Food
Deli Service
Delivery Service
Drive Through
Pizza Service
Gift Card Management
Menu Costing
Sales Analysis
Credit Card Management (Mercury Payment Systems, Sterling Payment Systems)
Coupon Management
Discount Management
Employee Labor/Payroll Tracking
Customer Database Management
Customer Statement Printing
Accounting Interface (csv file export)
Email and Chain Reports
Optional Enterprise Management and Inventory/Recipe Control
The development and functionality of the Total Touch POS™ suite of applications is the result of the experience of POS professionals with over one hundred (100) years of combined experience in the Restaurant Point of Sale business.
The leading systems are expensive, difficult to install, to support and to learn.
We put our knowledge and experience to work to develop a POS system that is as easy to learn, and use as a cash register but with all the power and flexibility of a networked computer system.
Total Touch POS ™
IS..."The POS Software Designed with YOU in Mind!"
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Page 15 Click here to go to the store
avast1 
AVAST Software leads the security software industry protecting 131,777,113 active and 167,702,589 registered users around the globe by distributing FREE antivirus software that makes no compromises in terms of protection. Dependable and fast, with a small resource footprint, it often outperforms competitors paid-for antivirus suites.Referrals from our avast! user community help maximize the free user base, while some users opt to purchase avast! Pro Antivirus, avast! Internet Security, or avast! Business Protection. Nearly two-thirds of avast! users come to us via referrals.AVAST business partners distribute avast! solutions and help provide tech support to avast! users in their native languages. Our loyal user community from forum support to volunteer translators helps sustain our business model.Anchored by the CommunityIQ network of sensors and supported by multiple protective shields, avast! software has received many awards over the last 20 years, with performance certified by, among others, VB100, ICSA Labs, and West Coast Labs.
avast2 
avast! Internet Security 6Maximum protection, now powered by new avast! SafeZone™ technology Protects your sensitive online shopping and banking transactions Ensures your safety on social networks (Facebook, etc.) or IM chats Blocks hacker attacks, to protect your identity (Internet Security unique feature now for FREE) Blocks spam and other scams like phishing (Internet Security unique feature now for FREE)
avast! Pro Antivirus 6Full antivirus and anti-spyware protection, now with next-generation virtualization technology Powered by avast! Sandbox and avast! AutoSandboxing Unique boot-time scanner cleans your PC before Windows even starts Quickly detects even previously unknown threats
avast! Business ProtectionCertified, lightning-fast antivirus for your business Built for simplicity and high performance Certified, award-winning antivirus & anti-spyware engine Detects 'rogue' computers on the company network Easy, web-based central management
avast! Business Protection PlusNetwork security with maximum protection for all points Complete antivirus and anti-spyware with central control Full server support, including MS SharePoint and Exchange Virtualization technology for business data protection Antispam and Silent Firewall, for your end-point PCs
Page 16 Remote Monitoring
Remote access to unattended computers
Need access to your computer at the office or at home when you are on the road? Need to maintain your customers servers outside of regular business hours?
Whenever you need access to a remote computer without someone on the other end running a program or giving you manual access, TeamViewer is your solution.
Highest security standard
TeamViewer is a very secure solution. All versions feature completely secure data channels with key exchange and AES (256 Bit) session encoding, the same security standard used by https/SSL.
Works behind firewalls
The major difficulties in using remote control software are firewalls and blocked ports, as well as NAT routing for local IP addresses.
If you use TeamViewer you don't have to worry about firewalls: TeamViewer will find a route to your partner.
File transfer
TeamViewer comes with integrated file transfer that allows you to copy files and folders to and from a remote partner - which also works behind firewalls
Hosts? Included!
The TeamViewer license includes an unlimited number of host installations so that you can access an unlimited number of remote clients with just one license - that makes TeamViewer one of the most affordable solutions on the market.
Private users can even use TeamViewer for free.
Browser based access
On the road and need to control a remote computer? Why don't you use TeamViewer Web Connector? The purely html and flash based solution can be used from nearly any browser and operating system.
Optimized performance
Whether you have a LAN or dial-up connection, TeamViewer optimizes display quality and speed depending on your network connection.
One solution for everything
While most competitors offer different packages for remote support, remote administration, training and sales (and also charge for them...) TeamViewer is the one-stop solution for everything you need: TeamViewer includes all modules in one simple and very affordable package.
Page 17 Remote Back up
Signing up with Carbonite will keep your computer protected from accidental data loss and possibly corruption.
Users and administrators can be invited through the Dashboard to join the company. Once they are invited they will receive an email with instructions on how to complete the registration.
When you add a computer to a user or administrator they will receive instructions on how to complete the installation.
During installation you can select the Automatic setup and Carbonite will include your user folders and desktop, or you can choose to customize your setup options.
You can add a file or folder by right-clicking it and selecting Carbonite; Back this up.
Whether you are restoring one file or all your files, Carbonite makes the process quick and easy.
Page 18 Web Design
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